Kitchen + Bathroom Home Remodeling Testimonial from San Jose, Ca – 2008
We had our kitchen rebuilt in 2008 by Pacific Kitchen and Bath. We have worked with other contractors on previous projects with variable levels of satisfaction. Our experience with Pacific Kitchen and Bath was the best and we have no second thoughts about their work. Our first visit to their show room was itself impressive. We saw an octagon shaped island already on display that interested us right away. It was an innovative design that served as a preparation area, with cabinets for storage and also served as a dining table.
We requested PK&B to take measurements at our home and make a proposal on rebuilding our kitchen with the octagon island. When the proposal was ready, we made a second visit to the showroom where we were pleasantly surprised at the quote. We had already met with another contractor and had something to compare with. PK&B’s quote was a very attractive. We visited their workshop, and saw how well it is equipped. Cabinets for customers were at various stages of completion and we were impressed with the high quality of work as well as the neatness and cleanliness of the entire work area. The person in charge of the workshop is a real stickler for perfection and takes great pride in his work. He told us that the finishing process of the cabinet surfaces involves multiple layers of coatings, in some cases as many as seven. When we signed the contract, PK&B provided a date when they could start the installation. They were actually earlier and completed the work in the allocated time.
The installation work was conducted very professionally. They came and started work on time. At the end of the day, they picked up all the debris, and cleaned the area before leaving. They also left the refrigerator plugged in and the oven operational so that we could use these vital appliances during the time of the construction. Since I am retired, I was at home and could observe all the workers in action. They were all, well mannered and seemed to genuinely enjoy their work and would always answer my frequent questions with a smile. There were a few changes during the work. Afterthoughts about extra electrical outlets and some other changes are inevitable. Changes were scoped out and priced quickly and agreed to efficiently. Previous contractors we worked with took a whole day in estimating the costs, which always seemed too high. This never happened with PK&B. After our kitchen was commissioned, we invited several of our friends to see it and all have been impressed with it.
We have recommended PK&B to all our friends. The years since our kitchen was completed, we have called PK&B for assistance for minor repair work and they have always obliged in a timely fashion. Pacific Kitchen & Bath started as contractors for our kitchen but they have now become our friends. I recommend them highly
Pradip Rao: San Jose, Ca